ROUTE 66 Customer Care Promises
You can rest assured that you’ll not only experience the same quality service and preferential treatment that you’ve come to expect from your home ROUTE 66 dealer, but you’ll also be treated with integrity and respect.
Every new or used RV purchased from United RV Center or any other ROUTE 66 RV Network dealer comes with our exclusive Customer Care Promises at no charge. Enjoy the peace of mind knowing that there are over 150 RV dealerships across North America ready and willing to meet your service needs.
Our Customer Care Promises to you are . . .
- 10% off parts and accessories at any ROUTE 66 RV Network parts store in North America (not including service, special order or on sale parts).
- We will make every effort to diagnose your RV’s problem within one service business day of your arrival and, if possible, complete the repair or place your RV in the service schedule with a preferred status.
- We will use the Network’s Proprietary Parts Network to quickly locate and secure any parts needed that are unique to your RV’s year, make and model.
- We will assist you in securing nearby accommodations and local transportation, if needed, while any service work is being performed.
- We will make arrangements for you with another local service provider if the ROUTE 66 dealer you visited is unable to perform the service necessary due to manufacturer warranty or other service requirements.
- You will be treated like a valued customer by every ROUTE 66 RV Network dealer you visit in North America.